Last Updated: March 1, 2026
Before Leaving ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Information You Provide
- Reminder Data: Locations, items, and notes you create within the app
- Profile Information: Name and preferences when using group features
- Photos: Images you upload for pet/plant profiles (stored locally by default)
- Voice Notes: Audio recordings you create for reminders (stored locally)
Automatically Collected Information
- Device Information: Device type, operating system version, and unique device identifiers
- Usage Data: App feature usage, screen views, and interaction patterns
- Crash Reports: Technical data when the app crashes to help us improve stability
- Location Data: Only when you enable location features for weather-based suggestions and location reminders
2. How We Use Your Information
We use the collected information for the following purposes:
- Core App Functionality: To provide reminder services, notifications, and the features you use
- Personalization: To offer weather-based item suggestions and smart recommendations
- App Improvement: To analyze usage patterns and improve the app experience
- Bug Fixes: To identify and fix technical issues
- Customer Support: To respond to your inquiries and provide assistance
- Group Features: To enable sharing reminders with family and friends when you choose to use these features
Smart and Natural Language Features
When you use natural language or "smart" input to create reminders (e.g. typing or speaking phrases like "remind me to bring my laptop to work tomorrow at 9am"), that text is processed only on your device using Apple's built-in frameworks (such as the Natural Language framework and, where supported, Apple's on-device language models). No reminder text or natural language input is sent to third-party AI services or to the cloud for AI processing. We do not use any external or cloud-based AI providers to parse or understand your reminder content.
3. Data Storage and Security
Local Storage
The majority of your data is stored locally on your device using Apple's Core Data framework. This includes:
- Your reminders, locations, and items
- Routines and habits
- Pet and plant care data
- Travel lists and packing information
- Voice notes and photos
Cloud Services
We use the following cloud services:
- Firebase Analytics: For anonymous usage analytics to improve the app
- Firebase Crashlytics: For crash reporting and stability monitoring
- Firebase Cloud Messaging: For delivering push notifications
- Firebase Firestore: For group sharing features (optional, only when you use groups)
Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit using TLS/SSL
- Secure storage using iOS Keychain for sensitive data
- Regular security updates and monitoring
- Access controls and authentication for cloud services
4. Third-Party Services
Before Leaving uses the following third-party services:
Firebase (Google)
We use Firebase for analytics, crash reporting, and cloud features. Firebase's privacy policy can be found at: firebase.google.com/support/privacy
Google AdMob
We display advertisements through Google AdMob. AdMob may collect device information and advertising identifiers. Google's privacy policy: policies.google.com/privacy
Weather Services
We may use weather APIs to provide weather-based suggestions. Only your general location (city-level) is shared to retrieve weather data.
AI and Natural Language
We do not use any third-party AI services. Natural language and smart parsing of your reminder text are performed entirely on your device using Apple's frameworks; no such data is sent to or shared with external AI providers.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With Your Consent: When you explicitly choose to share data (e.g., joining groups)
- Service Providers: With trusted third-party services that help us operate the app (see Section 4)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Choices
You have the following rights regarding your data:
Access and Export
You can view all your data within the app. Your reminder data is stored locally and is accessible to you at any time.
Deletion
You can delete your data at any time:
- Account deletion: If you have created an account (e.g. for Groups), you can permanently delete your account in the app: go to Settings → Privacy & Data → Delete account, or open the Groups tab → tap your profile icon → Delete account. This permanently removes your account and associated cloud data (profile, group membership, and related data). You can sign up again later if you choose.
- Delete individual reminders, items, or locations within the app
- Delete all app data: In the app, use Settings → Privacy & Data → Delete All Data to remove all locally stored data. You may also uninstall the app.
- For any other deletion requests, contact us at support@beforeleaving.app
Opt-Out Options
- Location Services: Disable in iOS Settings → Privacy → Location Services
- Push Notifications: Disable in iOS Settings → Notifications → Before Leaving
- Analytics: We respect iOS's "Limit Ad Tracking" setting
- Personalized Ads: Opt out through your device's advertising settings
7. Children's Privacy
Before Leaving is designed to be family-friendly and includes Kid Mode for younger users. We do not knowingly collect personal information from children under 13 without parental consent. The app's Kid Mode is designed to be used under parental supervision. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for any international transfers.
9. Data Retention
We retain your data for as long as you use the app:
- Local Data: Retained until you delete it or uninstall the app
- Analytics Data: Retained for up to 14 months (Firebase default)
- Crash Reports: Retained for 90 days
- Group Data: Retained until you leave the group or request deletion
10. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
11. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice in the app for significant changes
- Sending a notification if the changes affect your rights
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We will respond to your inquiry within 30 days.
14. Apple App Privacy
In accordance with Apple's App Store requirements, here is a summary of our data practices:
Data Used to Track You
We do not track you across apps or websites owned by other companies.
Data Linked to You
- Contact Info (email - only if you contact support)
- User Content (reminders, notes, photos you create)
- Identifiers (device ID for analytics)
- Usage Data (app interactions)
- Diagnostics (crash data)
Data Not Linked to You
- Analytics data is anonymized and not linked to your identity